FAQS
When will my order be dispatched, and how long will delivery take?
All orders are processed on the next working day following purchase. Delivery takes between 8 and 12 working days, depending on the destination.
HOW CAN I TRACK MY ORDER?
As soon as your order has been processed and dispatched, you will receive an email containing your tracking number. You can use this to check the status and location of your parcel at any time.
What is your returns policy and how do I make use of it?
We accept returns within 30 days of receiving your order. Please contact us via the contact form or by email at: support@freyabirmingham.com
How can I get in touch with you?
You can contact us by email at support@freyabirmingham.com
We will reply within 24 working hours.
Free Shipping
Enjoy free shipping with every purchase.
30-day Money-Back Guarantee
Not completely satisfied? Return your order within 30 days for a full refund.
SECURE CHECKOUT
Your payment is protected with encrypted, secure checkout for complete peace of mind.

